Refund & Cancellation Policy
Last updated 9/10/2026
DRAFT - please review this policy and obtain professional legal advice before launch. Edit it any time from Admin > Content > Pages.
Digital products
Our products are digital downloads delivered instantly after payment is confirmed.
When we offer a refund
We will offer a replacement or a full refund if: the file is faulty or corrupted and we can't fix it; the product is materially different from its description; you were charged twice for the same order; or you could not access your download and we could not resolve it.
Change of mind
Because digital files can't be returned once downloaded, change-of-mind refunds are generally not available after a file has been downloaded. If you have not downloaded the file, contact us within 7 days and we'll review your request.
How to request
Email us with your order number. Approved refunds are processed to the original payment method through Razorpay; bank timelines usually apply (5-7 working days).
Your rights
This policy does not limit any rights you have under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.